Privacy policy

As of October 2026 · the German version is authoritative

1. Privacy at a glance

General information

The following gives a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject is set out in the privacy policy below this text.

Data collection on this website

Who is responsible for collecting data on this website?
Data on this website is processed by the website operator. You will find their contact details in the section “Information on the controller” in this privacy policy.

How do we collect your data?
Some data is collected because you give it to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is mainly technical data such as your browser, your operating system or the time of the page view. It is collected automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the website is provided without errors. Other data may be used to analyse how you use the site.

What rights do you have regarding your data?
You have the right at any time to obtain information, free of charge, about the origin, recipients and purpose of the personal data we hold about you. You also have the right to request that this data be corrected or erased. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. You also have the right, in certain circumstances, to request that the processing of your personal data be restricted. You further have a right of complaint to the competent supervisory authority.

You can contact us at any time about this and about any other question concerning data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be analysed statistically. This is done mainly with what are known as analytics programmes. Detailed information about these programmes is set out in the privacy policy below.

2. Hosting

We host the content of our website with the following provider:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (“IONOS”). When you visit our website, IONOS records various log files including your IP address. For details, see the IONOS privacy policy: www.ionos.de/terms-gtc/terms-privacy.

IONOS is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in our website being presented as reliably as possible. Where consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as that consent covers the storage of cookies or access to information on the user’s device (for example device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

3. General information and mandatory disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the internet, for example when communicating by email, may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is:

Melectric Systems GmbH
Endlhauser Str. 7
82064 Straßlach-Dingharting, Germany
Phone: +49 8170 9969055
Email: info@melectric-systems.de
Managing directors: Franz Merold, Thomas Oswald

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data such as names or email addresses.

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for processing it no longer applies. If you make a legitimate request for erasure or withdraw consent to processing, your data will be deleted unless we have other legally permissible grounds for storing it, such as retention periods under tax or commercial law; in the latter case, the data is deleted once those grounds no longer apply.

General information on the legal bases for processing on this website

If you have consented to processing, we process your personal data on the basis of Art. 6(1)(a) GDPR, or Art. 9(2)(a) GDPR where special categories of data under Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device, for example by device fingerprinting, processing additionally takes place on the basis of Section 25(1) TTDSG. Consent may be withdrawn at any time. Where your data is required for the performance of a contract or for pre-contractual measures, we process it on the basis of Art. 6(1)(b) GDPR. We further process your data where this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Processing may also take place on the basis of our legitimate interest under Art. 6(1)(f) GDPR. The legal basis relevant in each individual case is set out in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business we work with various external parties. This sometimes requires personal data to be transmitted to them. We pass personal data to external parties only where this is necessary for the performance of a contract, where we are legally obliged to do so, for example when passing data to tax authorities, where we have a legitimate interest under Art. 6(1)(f) GDPR in doing so, or where another legal basis permits it. Where we use processors, we pass our customers‘ personal data on only under a valid data processing agreement. In the case of joint processing, an agreement on joint processing is concluded.

Withdrawing your consent to data processing

Many data processing operations are possible only with your express consent. You may withdraw consent already given at any time. The lawfulness of processing carried out up to the point of withdrawal is unaffected.

Right to object in particular cases and to direct marketing (Art. 21 GDPR)

If processing takes place on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time to object, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on those provisions. The legal basis on which processing is carried out is set out in this privacy policy. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is connected with such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects have a right of complaint to a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged infringement. This right of complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will be done only where it is technically feasible.

Information, correction and erasure

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of processing, and, where applicable, a right to have this data corrected or erased. You can contact us at any time about this and about any other question concerning personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us about this at any time. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of the personal data we hold about you, we generally need time to check this. For the duration of that check, you have the right to request that processing be restricted.
• If the processing of your personal data was or is unlawful, you may request restriction of processing instead of erasure.
• If we no longer need your personal data but you require it to exercise, defend or assert legal claims, you have the right to request restriction of processing instead of erasure.
• If you have lodged an objection under Art. 21(1) GDPR, your interests and ours must be weighed against each other. For as long as it is not clear whose interests prevail, you have the right to request that processing be restricted.

If you have restricted the processing of your personal data, that data may, apart from being stored, be processed only with your consent, or to assert, exercise or defend legal claims, or to protect the rights of another natural or legal person, or on grounds of an important public interest of the European Union or a member state.

SSL and TLS encryption

For security reasons, and to protect the transmission of confidential content such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the browser address line changing from “http://” to “https://” and by the padlock symbol in your browser bar.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our pages use what are known as cookies. Cookies are small data packets and do no harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit. Persistent cookies remain on your device until you delete them yourself or until your browser deletes them automatically.

Cookies may come from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies make it possible to integrate certain services of third-party companies within web pages.

Cookies have various functions. Many cookies are technically necessary, because certain website functions would not work without them. Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are necessary to carry out electronic communication, to provide certain functions you have requested, or to optimise the website, for example cookies that measure the web audience, are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies in order to provide its services in a technically faultless and optimised manner. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of that consent (Art. 6(1)(a) GDPR and Section 25(1) TTDSG); consent may be withdrawn at any time.

You can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

Which cookies and services are used on this website is set out in this privacy policy.

Server log files

The provider of these pages automatically collects and stores information in what are known as server log files, which your browser transmits to us automatically. These are:

• browser type and version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address

This data is not merged with other data sources. It is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically faultless presentation and optimisation of its website, which requires server log files to be collected.

5. Contact form, email and telephone enquiries

Contact form

If you send us enquiries through the contact form, the details you give in the form, including the contact details you provide there, are stored by us in order to process the enquiry and in case of follow-up questions. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in handling the enquiries addressed to us effectively (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent may be withdrawn at any time.

The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing it no longer applies, for example once your enquiry has been dealt with. Mandatory statutory provisions, in particular retention periods, are unaffected.

WPForms

The forms on this website are provided using WPForms. Form data is stored on the server of this website and additionally sent to us by email; it is not transmitted to the plugin’s manufacturer.

Enquiries by email or telephone

If you contact us by email or telephone, your enquiry including all personal data arising from it (name, enquiry) is stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in handling the enquiries addressed to us effectively (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested.

6. Consent management, analytics and marketing tools

Borlabs Cookie

This website uses Borlabs Cookie, which sets one technically necessary cookie (borlabs-cookie) to store your cookie consent. Borlabs Cookie does not process any personal data.

The borlabs-cookie cookie stores the consent you gave when entering the website. If you wish to withdraw that consent, simply delete the cookie in your browser. When you re-enter or reload the website, you will be asked for your cookie consent again.

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that lets us integrate tracking or statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, does not store cookies with a personal reference and does not carry out any independent analysis. It only manages and delivers the tools integrated through it. Google Tag Manager does, however, record your IP address, which may also be transferred to Google’s parent company in the United States.

Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in integrating and managing various tools on its website quickly and without complication. Where consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG; consent may be withdrawn at any time.

Google Analytics

We use Google Analytics to analyse how the website is used. The data obtained is used to improve our website and our advertising.

Google Analytics is provided to us by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google processes the website usage data on our behalf and undertakes contractually to take measures to guarantee the security and confidentiality of the data processed.

During your visit to the website, the following data is recorded, among other things:

• pages viewed
• whether “website goals” were reached
• your behaviour on the pages, for example time spent, clicks and scrolling
• your approximate location (country and city)
• your IP address, in shortened form, so that no unique attribution is possible
• technical information such as browser, internet provider, device and screen resolution
• the source of your visit, that is, which website or advertisement brought you to us

Personal data such as your name, address or contact details is never transmitted to Google Analytics.

This data is transferred to Google servers in the United States. We point out that the level of data protection guaranteed in the United States is not the same as within the EU.

Google Analytics stores cookies in your browser for two years from your last visit. These cookies contain a randomly generated user ID by which you can be recognised on future visits. The recorded data is stored together with that randomly generated user ID, which makes the evaluation of pseudonymous user profiles possible. Other data remains stored in aggregated form for an indefinite period.

Google Analytics is used exclusively on the basis of your consent under Art. 6(1)(a) GDPR and Section 25(1) TTDSG. Consent may be withdrawn at any time.

If you do not agree to this collection, you can prevent it by installing the browser add-on to deactivate Google Analytics once, or by rejecting the cookies in our cookie settings dialogue.

Google Ads conversion tracking

We use Google Ads to draw attention to our products with advertisements. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads conversion tracking tells us whether visitors who reached our website through one of our advertisements go on to send an enquiry through our contact form or click a link to our contact page. To do this, a cookie containing an identifier of the advertisement click is stored in your browser when you arrive at our website via an advertisement. If you then reach the confirmation page after sending an enquiry, Google and we can tell that the advertisement was followed by an enquiry. We receive only statistical evaluations, such as the number of enquiries following advertisement clicks; we cannot draw conclusions about you as a person.

The data processed includes in particular the identifier of the advertisement click, the date and time, the page visited, your IP address and technical information about your browser and device. This data may be transferred to Google servers in the USA.

It is used exclusively on the basis of your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time in our cookie settings dialogue. Without your consent, no data is transmitted to Google Ads. The cookies are deleted after 90 days.

Further information: https://policies.google.com/privacy